FAQs

How do I get the price for localization service?
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Please contact our sales team and share us your project specification, we will tailor-made our best offer just for you.

Can I have free trial?
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TUJJU provide trials for all of our localization service. Its free of charge but you need to provide your own material. Contact our sales team to ask for trials.

Does TUJJU provide any guarantee?
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TUJJU provide on time guarantee, quality guarantee, and originality guarantee with up to 100% moneyback guarantee.

Who can use TUJJU service?
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TUJJU serve anyone who needs localization both corporate and individuals. We serve media broadcasters, production houses, distributors, content creators, agency, etc.

How many revisions I can have?
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You can have unlimited revision in 30 days for all of our service except for dubbing where there are 2 revisions allowed.

What language TUJJU can provide?
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TUJJU provide any language localization.

Can I have localization document support such as Broadcast script, dialogue list, and CCSL from TUJJU?
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TUJJU are able to provide various localization document support such as broadcast script, dialogue list, and CCSL in 3 to 7 days.

How do I make contact to TUJJU sales team?
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Please contact our sales team through following ways:
- email our sales team at hasna@tujjumedia.com
- Use our chat feature on the right-bottom of your screen

What is the operating hours of TUJJU?
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TUJJU's production team operating is 24 hours 7 days a week, while the supporting function operating hours is 09,00-18.00 Jakarta time from Monday to Friday.

What is the timeline for subtitling and dubbing?
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TUJJU are able to provide subtitling, conformance, and translation service from 6 hours to 7 days and dubbing service from 2 to 7 days.

What kind of localization TUJJU provide?
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TUJJU provides subtitling, dubbing, conformance, translation, sign language, and other localization services.

What dubbing language TUJJU can provide?
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TUJJU are able to provide dubbing language in English, Bahasa Indonesia, Malay, Thai, Mandarin, and Korea.

How to make cancelation of projects?
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As we provide lightning-fast service, you can make a cancelation on maximum 6 hours after submit.

I'm on production phase, my film is not on final editing yet. Can I localize my content?
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Yes, TUJJU provide in production localization where we do the localization process in parallels with the production process